Appliance Care
Heating and Home provides a comprehensive range of packages and services designed to ensure the longevity and reliability of your home appliances. From essential repair and maintenance services to complete protection products, our offerings include ongoing warranties, insurance-backed coverage, and flexible options tailored to your needs. Whether you require installation, servicing, repairs, or even full replacements, our expert technicians are available across the UK to assist you. With a focus on keeping your appliances running smoothly, we are dedicated to providing you with peace of mind and excellent customer service every step of the way.
Repair Only Packages
Recurring Protection
Installation service
Cleaning Packages
Ongoing Appliance Support
Below are 3 of the many protection-based packages that we offer. You can get a full list by simply calling us.
Our packages are designed to help maintain your appliance and keep it running when things go wrong. We support anything from a single appliance, to as many as you want. Terms and conditions apply and there are age restrictions on what we offer.
3 of our packages
What to expect from our recurring options
1 Appliance
- Up to £500 Per Claim Per Aplliance
- Unlimited Claims and call-outs
- £50 excess Fee per Claim & then all parts, labour and call-out charges covered
- If we can't repair it, We'll offer to replace it
- Free Remote Appliance Maintenance Check
- 24 Hour Emergency Support, 365 days a year!
- Nationwide Network of Certified Technicians
Most Chosen
3 Appliances
- Up to £500 Per Claim Per Aplliance
- Unlimited Claims and call-outs
- £25 excess Fee per Claim & then all parts, labour and call-out charges covered
- If we can't repair it, We'll offer to replace it
- Free Remote Appliance Maintenance Check
- 24 Hour Emergency Support, 365 days a year!
- Nationwide Network of Certified Technicians
5 Appliances
- Up to £500 Per Claim Per Aplliance
- Unlimited Claims and call-outs
- £25 excess Fee per Claim & then all parts, labour and call-out charges covered
- If we can't repair it, We'll offer to replace it
- Free Remote Appliance Maintenance Check
- 24 Hour Emergency Support, 365 days a year!
- Nationwide Network of Certified Technicians
*Accidental & cosmetic damage - Not Covered
**Our Aim is to try and repair the item, however, if this is not feasible, we will offer to replace it with a similar make or model up to current market value of that appliance.
What is an Appliance Maintenance Check
Our Appliance Maintenance Check is like a health check-up for your appliance, similar to seeing a doctor for a medical report when applying for life or medical insurance. Using video streaming tools like WhatsApp or other video software, our technicians remotely inspect the appliance, ensuring it’s running efficiently. This proactive check not only helps us catch any potential issues early but also creates a detailed report that can streamline the claims process should you encounter a problem later on. It’s a smart way to ensure your appliance stays in top condition, just like getting a clean bill of health for peace of mind.
What is included?
As a company specializing in the servicing, installation, repairs, and maintenance of a wide range of home appliances, the specific services we provide will depend on the level of service you’ve selected. Whether you’ve opted for a basic servicing package, an insurance-backed product, or one of our comprehensive maintenance plans, our team will clearly explain all the details and options available to you.
We offer a variety of flexible solutions, including service-only agreements, protection plans, one-time services, and more. This adaptability is what sets us apart—we’re always evolving to meet the diverse needs of our customers. No matter the job, big or small, we take on projects from households all across the UK, ensuring you receive top-quality service tailored to your specific needs.
Terms and conditions apply - Any non-insurance products have specific terms and conditions that apply to them, including limits and any additional fees. Any insurance-related products are provided by Clipeus Ltd acting as an administrator of the policy. Information about the policy and underwriters can be found here
Appliance Repair Services
Broken Appliance? We're here to help!
Pay as you go, or fixed cost repairs!
Pay as you go
- Pay as you go - Simply pay the parts and labour
- Comes with an extended repair guarantee on replaced items
- Nationwide Network of Certified Technicians
Fixed cost repair
- Fixed cost repair, you won't pay more than £150*
- Manufacturer approved engineers**
- Comes with an extended repair guarantee on replaced items
- Nationwide Network of Certified Technicians
Most Chosen
Fixed cost repair
- Fixed cost repair, you won't pay more than £100*
- Manufacturer approved engineers**
- Comes with an extended repair guarantee on replaced items
- Nationwide Network of Certified Technicians
There may be an additional charge for appliances over a certain age, or specific makes. These will be explained to you before you make any payments. Terms and conditions apply, for insurance services you will be contacted by Clipeus ltd following the repair of your appliance.
*If an appliance is unable to be repaired in line with our Beyond Economical Repair limits, we may be unable to repair the item. **Manufacturer approved engineers are only assigned on certain makes and only when available.
Appliance Installation Services
Need an installation? We can even dispose of your old one.
Pay as you go, or fixed cost installation!
Fixed cost repair
- Pay as you go - great if it's a complicated install.
- Comes with an extended workmanship warranty on installation
- Nationwide Network of Certified Technicians
Fixed cost repair
- Fixed cost installation
- Comes with an extended workmanship warranty on installation
- Nationwide Network of Certified Technicians
Most Chosen
Fixed cost repair
- Fixed cost installation
- Comes with an extended workmanship warranty on installation
- Nationwide Network of Certified Technicians
Installations can be tricky and vary depending on how your current appliance is installed. We can give you an accurate quote over the phone. Terms and conditions will be provided once we've been able to quote you for the work involved.
For a no obligation quote, please get in contact.
Why Appliances Coverage is Important
If you own home appliances, then maintaining them is your responsibility, along with the unexpected hassle and expenses that come when they break down. Appliance repairs can cost homeowners a significant amount, especially as appliances age, leading to the potential for costly surprises. Having coverage for your appliances not only helps prevent unexpected breakdowns but also provides financial relief for maintenance and repairs, ensuring you can manage your budget more effectively!
Nationwide gas safe engineer network
Online claims available
Evening and weekend engineers available